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Privacy Policy | JewelRina - Handmade Jewelry

2026-02-18T12:12:01+02:00


1. Principles

This policy explains how personal information is collected, stored, used, and disclosed on this website (hereinafter: "the Website"). "Personal Information" and "Processing" are as defined in the Protection of Privacy Law, including Amendment 13.

2. Types of Information Collected

  • Identification and Contact Details: Name, email address, phone number, shipping/billing address.

  • Order and Payment Details: Credit card information is processed by authorized clearing providers; the Website does not store full credit card details.

  • Technical and Usage Information: IP address, device identifiers/cookies, viewed pages, purchases, and actions taken on the Website.

  • Marketing Preferences and Service Correspondence.

3. How Information is Collected

  • Directly from the customer during registration, order placement, or contact with us.

  • Automatically through cookies and similar technologies.

  • From third parties: Google Analytics; usage of Facebook (Meta) and TikTok for measurement, personalization, and targeted advertising.

4. Cookies and Measurement Tools

The Website uses cookies and pixels from Google Analytics, and may use pixels from Facebook and TikTok for analysis, measurement, improving user experience, and targeted marketing.

  • Cookies can be managed or deleted through browser settings or by changing preferences in the website's cookie manager (if available).

  • Third parties may place their own cookies and collect usage data (such as IP address/advertising ID/purchase events) in accordance with their own policies. It is recommended to review the policies of these providers. The policy distinguishes between data provided voluntarily and data collected through tracking tools, clarifying the purposes and use of third parties.

5. Purposes of Processing

  • Managing accounts and orders; providing support and customer service.

  • Fulfilling contractual and legal obligations (invoicing/taxation).

  • Security, fraud prevention, and risk management.

  • Analyzing usability and improving the Website and products.

  • Marketing and personalized offers (subject to customer preferences and relevant laws).

6. Disclosure of Information to Third Parties

  • Service Providers as Data Processors: Payment clearing, logistics/shipping, mailing systems, cloud infrastructure, and hosting.

  • "iStores" E-commerce Platform: Information is stored and processed on the iStores platform, which serves as the technological infrastructure for operating the store ("Data Processor").

  • Measurement/Advertising Tools: Google Analytics; potentially Facebook and TikTok, as specified in section 4.

  • Competent/Enforcement Authorities: As required by law, or within the framework of a permitted business structural change.

7. Transfer and Storage Outside of Israel

Part of the information is stored on providers' servers outside of Israel. Transfers will be carried out according to the requirements of the applicable law.

8. Information Security

We take reasonable organizational, technical, and physical measures to protect information, in accordance with the law and the Protection of Privacy Regulations (Information Security), 5777-2017.

9. Data Retention

We will retain information for as long as necessary for the purposes for which it was collected, to fulfill contractual/legal obligations, and to protect our rights. Subsequently, the data will be deleted or anonymized to the extent possible.

10. Your Rights

  • The right to review the personal information processed about you and to receive a copy.

  • The right to correct/delete information that is incorrect, incomplete, unclear, or outdated.

  • The right to withdraw consent for processing based on consent, where possible and in a convenient and reasonable manner.

11. Account/Information Deletion – How to Request

The customer may delete their account or request the deletion of information through one of the following:

  1. Accessing the personal area and selecting a deletion request.

  2. Contacting the Website owner via the contact details published on the Website. Deletion will be carried out after confirmation of the request and compliance with legal conditions (including information that must be kept by law).

12. Data Protection Officer (DPO)

Should the Website be required to appoint a Data Protection Officer under Amendment 13, the officer's details and contact methods will be published on the Website.

13. Minors

The Website is not intended for independent use by minors under the age of 18. If we are notified of information provided by a minor without parental/guardian consent, we will act to remove it.

14. Policy Updates

We will update this policy from time to time. The current version will be published on the Website and will take effect upon publication.